Frequently Asked Questions (FAQ)

Welcome to Hot Milk Vintage! Here you will find answers about shipping, payments, sizing, returns, and our vintage clothing. If you still have questions, feel free to contact us anytime.

Where is Hot Milk Vintage Clothes based?

Hot Milk Vintage Clothes is based in Klaipeda, Lithuania (Northern Europe). We have been serving customers worldwide with handpicked vintage clothing since 2016.

Here is our contact details:

https://www.hotmilkvintage.com/hot-milk-contact/

How can I contact Hot Milk Vintage Clothes store?

You can contact us anytime:

Email: info@hotmilkvintage.com
Phone: +370 679 37023

Office address:
Taikos pr. 141B, Klaipeda 94284, Lithuania

Are your clothes authentic vintage?

Yes. All items are authentic vintage from the 80s, 90s, and Y2K era. We sell unique, branded, second-hand clothing from brands like Adidas, Nike, Puma, Reebok, Champion, Kappa, Tommy Hilfiger, Ralph Lauren and more.

Every item is cleaned, disinfected, and carefully checked before sale.

Are you a legit business? Where can I check reviews?

Yes! Hot Milk Vintage is a registered business based in Klaipeda, Lithuania:

Owner: Milda Svidraite
Business form: Individual activity (Lithuania)
Certificate No.: 1154704
Address: Taikos pr. 141B, 94284 Klaipeda, Lithuania
Contact: info@hotmilkvintage.com | +370 679 37023

Legal Notice

We’ve been serving customers worldwide since 2016 with authentic vintage clothing from the 80s, 90s, and Y2K era. Every item is handpicked, cleaned, and carefully checked before sale.

Privacy & Security: Your personal information is safe. Payments are secure, and we never share your details without your consent.

Returns & Refunds: We accept returns and exchanges within 14 days if items are unworn and in original condition.

Customer Reviews & Trust: Thousands of happy customers worldwide shop with confidence. You can check reviews on our website, Instagram (@hot.milk.vintage), and Facebook (Hot Milk Vintage Clothing).

Hot Milk Vintage is committed to eco-friendly, authentic, and unique vintage fashion — shop safely and enjoy your one-of-a-kind finds!

https://www.hotmilkvintage.com/reviews/

Are your vintage clothing one of a kind?

Yes. All vintage clothing are unique and usually available in only one size. Once an item is sold, it will not be restocked, so do not miss your chance.

How do I choose the right size for vintage clothing?

Each product page includes detailed flat measurements in centimeters and inches. Please compare them with your own clothing for the best fit.

Vintage clothing is photographed on models, and each listing shows the model’s height and the size they usually wear, so you can compare that with your own fit preference. If measurements are not listed, feel free to message us and we will be happy to provide them.

Do not be afraid to experiment with sizing. Vintage streetwear and sportswear often look best oversized, and most of our pieces are unisex. If you usually wear M (Medium), try browsing both M and L using the filters for faster shopping. If you prefer a regular fit, it is also worth checking S sizes.

Most of our sport clothing has a relaxed, universal fit.

Do you ship worldwide?

Yes, we ship worldwide from Lithuania, European Union.

Free next day delivery in Lithuania
Free EU delivery for orders over €80
Worldwide shipping with tracking
Express DHL or UPS delivery available (2-5 days)

Tracking numbers are sent to your email after shipment.

For more delivery information check here:

https://www.hotmilkvintage.com/delivery-returns/

What is the delivery price?

We ship worldwide from Lithuania (EU) with tracking. Prices depend on your location and shipping method.

Standard Shipping

European Union: €8 (4–10 business days)
Free EU delivery from €80
All other countries: €14–29 (7–20 business days)

Express Shipping (DHL / UPS)

European Union: €25 (1–2 business days)
All other countries: €29-35 (2–5 business days)

Lithuania

Omniva / LP Express parcel locker: €2 or FREE from €20
Omniva courier to home: €5
Lietuvos Pastas: €4

You always see the exact delivery price in your basket before checkout.

For more delivery information check here:

https://www.hotmilkvintage.com/delivery-returns/

How long does shipping take?

Standard Shipping (registered mail with tracking):

Lithuania: 1–2 business days
European Union: 4–10 business days (Germany, France, Netherlands, Italy, Spain, Belgium, Denmark, Austria, Finland, Sweden, Poland, Ireland, etc.)
Other European countries: 5–15 business days (UK, Switzerland, Norway, etc.)
USA: 8–15 business days
Canada: 10–20 business days
Australia: 10–20 business days
Rest of the world: 10–20 business days

Express Shipping (DHL or UPS): 1–5 business days worldwide.

Tracking numbers are provided for all orders so you can follow your parcel every step of the way.

For full delivery details, prices, and options, check:

https://www.hotmilkvintage.com/delivery-returns/

How can I track my order? Where is my order?

After your order is shipped, you will receive a tracking number by email. You can use it to follow your parcel online at any time.

For standard shipments, track here:
www.post.lt (Lithuania)
www.parcelsapp.com (international)

In many countries, tracking will also appear on local postal websites such as USPS, Deutsche Post, La Poste, PostNL, Correos, Swiss Post, Australia Post, Canada Post, Österreichische Post, PostNord, and Poste Italiane.

For Express delivery, track your order here:
www.dhl.com
www.ups.com

If you have not received your tracking email or need help, please contact us at:
info@hotmilkvintage.com

Do you cover taxes and fees for USA orders?

Good news for US buyers!
We ship standard delivery with DDP (Delivered Duty Paid). That means all import duties, taxes, and fees are already included in the shipping price. Your package arrives with no extra costs.

Delivery time: approx. 8–10 business days with registered mail and tracking.

Want it faster? Choose UPS Express at checkout (2–5 business days). Please note that additional brokerage fees and tariffs will apply for express services.

Can I pick up my order in Lithuania?

Yes. If you are in Klaipeda, you can choose your product online and pick it up yourself.

Pickup address:
Taikos pr. 141B, Klaipeda 94284, Lithuania

Please contact us to arrange pickup time:
info@hotmilkvintage.com

Can I return an item? What is your return policy for vintage clothing?

Yes, you can return vintage clothing within 14 days from delivery.

We accept returns and exchanges if an item does not fit or meet your expectations. Please contact us within a few days of delivery and ship the item(s) back within 14 calendar days from the delivery date.

Return conditions:

Items must be unworn, unused, and unwashed, with original tags attached.
Items must be returned in their original condition.
Buyers are responsible for return shipping costs.
Refunds cover the item price only (original shipping is not included).
We recommend using a tracked service, as we cannot refund parcels lost in transit.

If something is wrong with your order, please contact us and we will help you.

Please contact us before returning:
info@hotmilkvintage.com

What payment methods do you accept?

We accept secure online payments worldwide, including:

PayPal (credit or debit cards)
Stripe (Visa, MasterCard, American Express, SEPA, Sofort)
Paysera (local banks and online payments)

Available methods depend on your country and appear at checkout.

For more payment information check here:

https://www.hotmilkvintage.com/payment-methods/

Do you provide official business invoices?

Yes, we provide official business invoices. Please tick “I need a business invoice” at checkout and fill in your company details: company name, company registration number, and VAT ID (if applicable). Once the required information is provided at checkout, your invoice will be issued and sent to your email after payment.

If you forget to add the details, please send your full business information to info@hotmilkvintage.com after your purchase.

Are you eco-friendly?

Yes. By selling second-hand vintage clothing, we reduce waste and help protect the environment. Buying vintage means saving resources and giving clothes a new life.

Thank you for choosing sustainable fashion with Hot Milk Vintage.

Do you offer discounts on vintage clothing?

Yes! You can get discounts on vintage clothing in our shop:

Subscribe to our newsletter and get 15% off your first order.
Tag us on Instagram @hot.milk.vintage after your purchase and receive €5 off your next order.

Do you offer gift cards, gift wrapping, and personalized messages?

Yes! We offer a few fun gifting options to make your order extra special.

Gift Cards
You can purchase our digital Gift Card from €20 to €100 and send the surprise instantly to your loved one’s or bestie’s email. It’s the perfect last-minute gift for vintage lovers.

Gift Wrapping
Want your order wrapped? Simply write “gift” in the order comments. We wrap items in eco-friendly, high-quality blue or white silk paper, seal them with our logo sticker, and add a 90s-style poster inside for an extra special touch.

Personalized Messages
You can also add a personal message for your loved one or bestie in the order comments, and we will include it with the gift.

Perfect for birthdays, holidays, or just a sweet surprise.

Why Hot Milk?

It is simple. Our moms used to make warm milk with honey, and that cozy, nostalgic feeling inspired our name.

Hot Milk represents comfort, warmth, and happy memories, the same vibe we want every vintage piece to give you.

So let’s be eco-friendly, stand out, and make life more colorful. Save money, save the planet, and enjoy real vintage fashion that is totally unique.

Make your life awesome, together with us.

FAST & FREE EU DELIVERY FROM €80! SHIPPING WORLDWIDE! Dismiss