Frequently Asked Questions (FAQ)

Hot Milk Vintage is based in Klaipeda, Lithuania (Northern Europe). We have been serving customers worldwide with handpicked vintage clothing since 2016.

Here is our contact details:

Contact

You can contact us anytime:

Email: info@hotmilkvintage.com
Phone: +370 679 37023

Office address:
Taikos pr. 141B, Klaipeda 94284, Lithuania

Follow us:
Instagram: @hot.milk.vintage
Facebook: Hot Milk Vintage Clothing

Yes. All items are authentic vintage from the 80s, 90s, and Y2K era. We sell unique, branded, second-hand clothing from brands like Adidas, Nike, Puma, Reebok, Champion, Kappa, Tommy Hilfiger, Ralph Lauren and more.

Every item is cleaned, disinfected, and carefully checked before sale.

Yes! Hot Milk Vintage is a registered business based in Klaipeda, Lithuania:

Owner: Milda Svidraite
Business form: Individual activity (Lithuania)
Certificate No.: 1154704
Address: Taikos pr. 141B, 94284 Klaipeda, Lithuania
Contact: info@hotmilkvintage.com | +370 679 37023

Legal Notice

We’ve been serving customers worldwide since 2016 with authentic vintage clothing from the 80s, 90s, and Y2K era. Every item is handpicked, cleaned, and carefully checked before sale.

Privacy & Security: Your personal information is safe. Payments are secure, and we never share your details without your consent.

Returns & Refunds: We accept returns and exchanges within 14 days if items are unworn and in original condition.

Customer Reviews & Trust: Thousands of happy customers worldwide shop with confidence. You can check reviews on our website, Instagram (@hot.milk.vintage), and Facebook (Hot Milk Vintage Clothing).

Hot Milk Vintage is committed to eco-friendly, authentic, and unique vintage fashion — shop safely and enjoy your one-of-a-kind finds!

https://www.hotmilkvintage.com/reviews/

Yes. All products are unique and usually available in only one size. Once an item is sold, it will not be restocked, so do not miss your chance.

Each product page includes detailed flat measurements in centimeters and inches. Please compare them with your own clothing for the best fit.

Clothing is photographed on models, and each listing shows the model’s height and the size they usually wear, so you can compare that with your own fit preference. If measurements are not listed, feel free to message us and we will be happy to provide them.

Do not be afraid to experiment with sizing. Vintage streetwear and sportswear often look best oversized, and most of our pieces are unisex. If you usually wear M (Medium), try browsing both M and L using the filters for faster shopping. If you prefer a regular fit, it is also worth checking S sizes.

Most of our sport clothing has a relaxed, universal fit.

Yes, we ship worldwide from Lithuania, European Union.

• Free next day delivery in Lithuania

• Free EU delivery for orders over €80

• Worldwide shipping with tracking

• Express DHL or UPS delivery available (2-5 days)

Tracking numbers are sent to your email after shipment.

For more delivery information check here:

Delivery & Returns

We ship worldwide from Lithuania (EU) with tracking. Prices depend on your location and shipping method.

Standard Shipping

• European Union: €8 (4–10 business days)

• Free EU delivery from €80

• All other countries: €14–29 (7–20 business days)

Express Shipping (DHL / UPS)

• European Union: €25 (1–2 business days)

• All other countries: €29-35 (2–5 business days)

Lithuania

• Omniva / LP Express parcel locker: €2 or FREE from €15

• Omniva courier to home: €5

• Lietuvos Pastas: €4

You always see the exact delivery price in your basket before checkout.

For more delivery information check here:

https://www.hotmilkvintage.com/delivery-returns/

Standard Shipping (registered mail with tracking):

• Lithuania: 1–2 business days

• European Union: 4–10 business days (Germany, France, Netherlands, Italy, Spain, Belgium, Denmark, Austria, Finland, Sweden, Poland, Ireland, etc.)

• Other European countries: 5–15 business days (UK, Switzerland, Norway, etc.)

• USA: 8–15 business days

• Canada: 10–20 business days

• Australia: 10–20 business days

• Rest of the world: 10–20 business days

Express Shipping (DHL or UPS): 1–5 business days worldwide.

Tracking numbers are provided for all orders so you can follow your parcel every step of the way.

For full delivery details, prices, and options, check:

https://www.hotmilkvintage.com/delivery-returns/

After your order is shipped, you will receive a tracking number by email. You can use it to follow your parcel online at any time.

For standard shipments, track here:
https://www.post.lt (Lithuania)
https://www.parcelsapp.com (international)

In many countries, tracking will also appear on local postal websites such as USPS, Deutsche Post, La Poste, PostNL, Correos, Swiss Post, Australia Post, Canada Post, Österreichische Post, PostNord, and Poste Italiane.

For Express delivery, track your order here:
https://www.dhl.com
https://www.ups.com

If you have not received your tracking email or need help, please contact us at:
info@hotmilkvintage.com

Good news for US buyers!
We ship standard delivery with DDP (Delivered Duty Paid). That means all import duties, taxes, and fees are already included in the shipping price. Your package arrives with no extra costs.

Delivery time: approx. 8–10 business days with registered mail and tracking.

Want it faster? Choose UPS Express at checkout (2–5 business days). Please note that additional brokerage fees and tariffs will apply for express services.

Yes. If you are in Klaipeda, you can choose your product online and pick it up yourself.

Pickup address:
Taikos pr. 141B, Klaipeda 94284, Lithuania

Please contact us to arrange pickup time:
info@hotmilkvintage.com

Yes, you can return items within 14 days from delivery.

We accept returns and exchanges if an item does not fit or meet your expectations. Please contact us within a few days of delivery and ship the item(s) back within 14 calendar days from the delivery date.

Return conditions:

• Items must be unworn, unused, and unwashed, with original tags attached.

• Items must be returned in their original condition.

• Buyers are responsible for return shipping costs.

• Refunds cover the item price only (original shipping is not included).

• We recommend using a tracked service, as we cannot refund parcels lost in transit.

If something is wrong with your order, please contact us and we will help you.

Please contact us before returning:
info@hotmilkvintage.com

We accept secure online payments worldwide, including:

• PayPal (credit or debit cards)

• Stripe (Visa, MasterCard, American Express, SEPA, Sofort)

• Paysera (local banks and online payments)

Available methods depend on your country and appear at checkout.

For more payment information check here:

https://www.hotmilkvintage.com/payment-methods/

Yes. By selling second-hand vintage clothing, we reduce waste and help protect the environment. Buying vintage means saving resources and giving clothes a new life.

Thank you for choosing sustainable fashion with Hot Milk Vintage.

Yes!

• Subscribe to our newsletter and get 15% off your first order.

• Tag us on Instagram @hot.milk.vintage after your purchase and receive €5 off your next order.

Looking for a perfectly packaged gift with a personal message? We have you covered.

Orders are wrapped in eco-friendly, high-quality blue or white silk paper, sealed with our logo sticker, and include a 90’s style poster inside for an extra special touch.

Perfect for birthdays, holidays, or surprises.

It is simple. Our moms used to make warm milk with honey, and that cozy, nostalgic feeling inspired our name.

Hot Milk represents comfort, warmth, and happy memories, the same vibe we want every vintage piece to give you.

So let’s be eco-friendly, stand out, and make life more colorful. Save money, save the planet, and enjoy real vintage fashion that is totally unique.

Make your life awesome, together with us.